How To Use Technology to Improve Hotel Room Service
How to Use Technology to Improve Hotel Room Service
Hotel room service is an excellent way to increase hotel revenue, but many people regard it as a loss leader. Hotel room service is now regarded as too expensive by hotel guests, who only order it for convenience. Cutting costs by implementing technology and making room service more convenient will encourage guests to use the service more frequently.
Adding Technology to the Guest Room
With technology, ordering room service has become more accessible. Room service technology comes in various forms, ranging from in-room tablets to mobile applications. When a hotel uses in-room tablets, guests can quickly request an extra pillow, valet service, and instructions on using the room light and television. The mobile apps allow guests to browse the menu and customize their meal and can be used to place orders directly in the kitchen.
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